How to deliver care via a screen

A central part of patient-centred care is that the experience of the health service is a part of and enhances the clinical health outcome. Good health is a highly subjective experience and we all know that vision itself is a good example of this. To deliver care, we need to understand the basics of what triggers the feeling ‘cared for’ in a patient. It comes down to how to deliver this via a screen instead of being present in the test room.

Even if you do not have access to using video consultations right now, this Masterclass gives you a better understanding of what it takes to make a patient feel cared for.

This Masterclass took place live on 8 October 2020, during Clinical Conference.